We at Parisian Boudoir work hard to provide our customers with the latest fashion at exquisite quality.


If you did not like the fit, colour or design simply return/exchange the product within 10 days of delivery.


To return/exchange a product, use our easy online returns process by logging in to your account.

You can also Call/Chat our customer Care Team on 0124-2351898


Working hours: Monday to Friday 10 am to 6 pm or email us at contact@parisianboudoir.com


The Return process - Online Return/Exchange -- You can return or exchange an item online by following the below steps.


• Log in to the 'My Account' section at www.parisianboudoir.com

• Select the product that needs to be returned/exchanged

• Follow the steps and fill in the required information to complete the process.


Need to return – Few points to remember


• Returns/exchange request need to be within 10 days of the delivery of product

• Please fill the returns form for easy processing of refunds

• All returned items must be unused and unwashed for hygiene reasons, and returned with original packaging and tags in place. Items without tags will not be accepted.

• In case you receive a damaged/defective, the company should be notified within 24 hours of receipt. We might request you to share snap shot at contact@parisianboudoir.com

• In you choose to self-ship the products, they should be dispatched within 48 hours after the return request is raised.

• Any returned item received by us that does not meet the above mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case.

• Please make sure that the returned items are packed securely to prevent any loss or damage during transit. For all self-shipped returns, please use a reliable courier service.

• In case of orders where reverse pick-up may not apply, customers can self-ship the items to www.parisianboudoir.com.


How do you return ?


Reverse pick up from your shipping address : Our reverse pick-up facility is currently available only in select locations, which fall under the service network of our courier partners.


Self-ship : In case your pin code is not serviced by our courier partner, you will have to self-ship the product(s) back to us, to reach our Returns Department. For all self-shipped returns, you will be reimbursed amount towards your shipping costs as a voucher which can be used for future purchase on our website. The same is subject to your returns being inspected and quality checked on receipt in our warehouse.


Shipping Address for self-ship product/s:


Delhivery Warehouse

1768, Behrampur Road,

Khandsha, Sector-37

Gurgaon-122004

Haryana


Refund options for you - The customer can choose to get their refund in the following ways :

• Money back to the paid account/ credit card for all online orders.

• A Coupon Code of the refund value in “My Account” , which can be redeemed against any purchase.


Terms & Conditions


This Return Policy applies to all items purchased directly from the website. The policy is subject change. Hence, please visit our website for the latest policy.


Images & Representations of Products/Services


• Product Images are indicative in nature

• Actual Product may differ from the image. Please refer the product specification for the product